Shipping information
Delivery
All orders are dispatched using DHL Express.* Upon the shipment of your order from the warehouse, you will receive a tracking number via email, allowing you to monitor your order’s progress on https://www.dhl.com. Delivery times are estimated based on DHL services, and timely delivery relies on DHL’s adherence to day-to-day delivery schedules. DNA will not be held accountable for courier-related delays. Delivery estimates are contingent on working/business days and do not cover import costs that may be applicable upon the arrival of purchased goods in the destination country. Shipping rates are subject to change based on the country. Shipping times vary by selection:
- EU: 1-2 days – €19
- SWITZERLAND, NORWAY, UK: 1-2 days – €29
- INTERNATIONAL: 3-6 days – €39
- * HUNGARY: 1-2 days – €9. We use MPL for shipment within Hungary. You can track your shipment with the received tracking number on https://www.posta.hu/nyomkovetes. Delivery times are estimated based on MPL services, DNA will not be held accountable for courier-related delays.
Return of DNA products
For any DNA product returns, please reach out to us at info@dnashrts.com before initiating the return process. We will assist you promptly and provide the necessary information for a smooth return procedure.